FAQ

What if I want to book different products over the duration of my holiday. 
* For example, can I book a Lesson Package to cover my first day and Rentals only for my remaining days.

Yes you may - please complete separate bookings to do so.

Can I have a day off skiing or snowboarding during my stay.

Yes, you may and at no cost.

As Queenstown has so much to offer besides skiing and snowboarding, you are welcome to take a nominated day off - by prior arrangement.

When you book online with One Stop you are welcome to take 1 rest day for rentals of 4-6 days and 2 rest days for rentals of 7 days or more. This may be arranged in store at the time of your rental fit-out. 

Can I swap my skis for a snowboard and vice versa.

Yes.

Can I get fitted-out the day before we start skiing.

Yes, your charge is from your first day on snow.

Do you have any special rates for large groups.

The rates displayed on this website are our best deals - if you have a question or need more information please email us.

Can I get lift passes and lessons with you.

Yes, we have a full range of lift passes and lesson packages available in-store.   We make it easy.